Privacy Policy

Effective Date: January 17, 2025

My Calgary Mechanic (“we,” “our,” or “us”) values your privacy and is dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://mycalgarymechanic.ca (“Website”), or interact with our services. By using our Website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Address

  • Vehicle details (e.g., make, model, and year)

  • Payment information (e.g., credit card details)

  • Details provided through contact forms or service bookings

b. Non-Personal Information:

  • Browser type and version

  • Device type and operating system

  • IP address

  • Pages visited and time spent on our Website

  • Referral sources and usage patterns


2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage vehicle repair or maintenance appointments

  • Respond to inquiries and provide customer support

  • Process payments and send receipts

  • Send service reminders, promotional offers, or newsletters (with your consent)

  • Improve and customize our Website and services

  • Comply with legal and regulatory obligations


3. How We Protect Your Information

We employ the following measures to safeguard your data:

  • Encryption of sensitive data during transmission

  • Secure storage systems with controlled access

  • Regular audits and updates to our security protocols

  • Adherence to applicable privacy laws

Although we take strong precautions, no system is entirely secure. Please exercise caution when sharing sensitive data online.


4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • With service providers who assist in our operations (e.g., payment processors, IT support)

  • When required by law, legal proceedings, or regulatory authorities

  • In the event of a business transaction, such as a merger or sale of assets


5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience and analyze Website traffic. These technologies allow us to:

  • Remember your preferences and recognize returning visitors

  • Monitor Website performance and user behavior

  • Improve functionality and content

You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain features of the Website.


6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you

  • Correction: Request updates or corrections to inaccurate data

  • Deletion: Request the removal of your data, subject to legal obligations

  • Data Portability: Request a copy of your data in a transferable format

  • Withdraw Consent: Opt-out of marketing communications or specific data uses

To exercise these rights, please contact us at info@mycalgarymechanic.ca.


7. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.


8. Children’s Privacy

Our services and Website are not directed toward children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us to remove it.


9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page with the revised effective date.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

My Calgary Mechanic
Email: info@mycalgarymechanic.ca
Phone: (403) 123-4567
Address: 456 Auto Lane, Calgary, AB, Canada